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What are Managed IT Services?

Managed IT services refer to a third party taking care of a company’s Information Technology (IT) needs.

Do you have problems storing your data online? Have you lost important data because of backup failure? Do you get tons of spam in your mailbox? If you have faced any of these problems, then you need Managed IT services.

This party will become your proactive partner who will maintain all your IT services before they break down. Their IT specialists will offer their expertise, tools, technology, and know-how, guide your business, and help it remain at the forefront of your industry trends.

A company providing Managed IT services usually offers packages, whereby you pay a monthly fee that covers the support, services, and maintenance of your computers, network, data, storage, printing, and communication.

After evaluating how your company will work more efficiently, you can decide what type of collaboration you need with your Managed IT partner. Managed IT businesses usually offer several packages depending on your business needs. If you already have an IT department, you could delegate some of the work to your contracted Managed IT partner. Alternatively, you could hand over the entire IT department’s tasks to them.

Services Provided by Managed IT Companies

Typical services provided by Managed IT companies include:

  • System management,
  • Data Storage and Cloud Management,
  • Backup and Disaster Recovery,
  • Communication services,
  • Network Security,
  • Software and hardware as a service, and more.

We examine below what each of these entails.

Systems Management

Have you noticed how everything seems to break down the moment you most need it? For example, just as you’re about to print out an urgent order, your printer decides this is the perfect time to play hide-and-seek with your network.

Your IT systems need to work efficiently and consistently. Computer problems bring down your productivity and cause ripple effects on how your company performs.

A Managed IT company will monitor your computers and ensure they work at all times. They will run tests and be proactive before any situation arises. When you need to type an urgent offer for a client, your computer will be ready to perform.

Data Storage and Cloud Management

Storing data safely means you don’t have to worry about hard disks or computers breaking down. It also means your data is accessible when you are visiting a client, when you are on a business trip, or even when you are on holiday.

Having a Managed IT company manage your cloud storage means your data will always be safe and readily accessible.

Backups and Disaster Recovery

Have you ever lost an important set of data because you forgot to make backups? Are you anxiously looking for a way to retrieve a deleted document?

That’s what backups are for. A Managed IT Services company will keep all your data safe so that you never lose any emails, contact details, or important documents.

If something unexpected happens to your computers and data, the Managed IT company’s disaster recovery plan will help retrieve the data and restore all computers and documents.

Communication Services

Phones and emails are vital parts of your business communication. Your Managed IT partner will provide you with the best and most affordable solutions for your communication needs. Your team will be able to communicate instantly through various media and devices. All team members will be accessible and information will flow throughout your business.

Network Security

Most business owners lose sleep over spam, dark web, and security breaches. You don’t need to be one of them.

A Managed IT Services company will monitor the security of your network and make sure all your devices, local and distant, are securely accessing your network. At a time when an increasing number of your team members work from home, you need to have secure connections to your business network without endangering your company’s data.

Unfortunately, hackers are lurking. Strangers—or even competitors—may be trying to get sensitive personal information from you and your staff to attack your business. They will find the weakest digital link and attack.

By hiring a Managed IT company you can be proactive and stop them before they have even tried.

Software and Hardware as a Service

What if you could rent your hardware and software instead of buying them? Imagine the capital you would be saving if you could have the full benefits of a new computer without investing in it.

Managed IT services companies often offer software and hardware as a service. They will buy the hardware and software you need and rent them out to you for the duration of your contract. They will also maintain it, making sure your hardware and software work properly and efficiently.

This lets you expand when you need to and for as long as you need to. Did you win a big contract and need extra hardware and software for a few months? If you buy them, you may have to mothball them until the next big project—by which time your hardware and software may be obsolete. It makes much more sense to rent everything until the project is over, then return them to the Managed IT services company.

Why Should I Invest in a Managed IT Services Company?

You Save Money

Why staff your IT department with a whole team of IT specialists? Hiring a Managed IT Services company saves you money, particularly in the long run. You will have a fully-staffed IT team, all experts in their respective fields, at a fraction of the cost.

You Have the Most Updated Services

Technology changes fast. Your job is to make great products or to offer fantastic services to your clients. You don’t have the time to keep up with the new updates, applications, and innovative solutions that come up on the market.

Your Managed IT Services partner, on the other hand, knows all about them. Its experts have the expertise you need and are abreast of any new solutions, software, or hardware that will make your business run smoothly.

You Have Peace of Mind

Having a partner dedicated to monitoring your systems and making sure your IT department is run effectively, safely, and productively gives you peace of mind. By having one business deal with all your IT needs, you don’t have to contact several IT contractors to sort out any problems.

Guaranteed Response Time

Your needs will be met on time. You won’t have to wait on the phone for someone to answer or wait for a week for someone to show up at your office.

No Emergency Repairs

Emergency repairs can be costly and can hurt your business with lost working hours. A Managed IT company will put emphasis on prevention rather than repairs. This helps you avoid any downtime and ensures that your company is running smoothly 24/7.

Are you ready to move your business to the next level of IT services? To discuss your IT needs or book a package, contact Bytes Managed IT online, visit our offices at 1620 Broadway, Suite D, Scottsbluff, NE 69361, or call now 308-635-2983.